The Erosion of Trust and Leadership

An interesting story in the Telegraph today, following a CIPD report on the erosion of trust in leaders. This obviously follows on from reported issues at Barclays and other major companies.

Startlingly, only 36% of those surveyed trust their senior management. This had a knock on effect on engagement, and the willingness to commit to the job.

Where I disagree with the interpretation is on its comparison to “command and control.” In my view, loyalty and trust are important components of performance even if the boss can have you shot. Otherwise, people will just do the minimum to avoid sanction.

It may just be that I am getting old, but there seems to be a general weakening of trust across society. Yet a functioning free society depends very much on trust.

If you are a leader, or aspire to be, you need to ask why your followers should trust you. Do you demonstrate integrity, or do you take advantage of people? Do you keep your word? Remember that it is easier to lose trust than to build it.

 

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